A 1000php cash deposit is required to rent with us and this will be refunded in full upon return should there be no additional charges.

If your plans change and you want to return early, we have a no refund policy, regardless of how much notice you have given. The only instances where a refund applies would be due to a medical emergency (proof required) or a unforeseen flight change out of your control (proof from airline required).

In the event of a flight change 24hrs notice from your new return time is required for the refund to qualify.

If you qualify for a refund and fall into a different payment bracket as a result of returning sooner, you will be charged in line with the correct pricing structure.

To be fair and transparent, we always follow our pricing structure. You can rest assured you are already getting a great deal with all of our additional add ones, exclusive discounts at 80+ establishments and excellent customer service. Did you know our discount card is worth over 5000php per person in promos and discounts?! 

We offer surf racks on all our bike models. Please note this is an additional cost of 250php. This is a one time fee, not a daily rate increase meaning the longer you rent, the cheaper the rack! We have registered our surf racks with the Land Transport Office so that you will not be fined for carrying a rack.

All our racks are made from a premium stainless steel and can be collapsed anytime. We are the only rental provider in Siargao with foldable surf racks. 

All of our bikes are automatic, making for an easier drive for our customers. But should you want a semi automatic or manual let us know and we’ll do our best to redirect you.

All our scooters are 110cc and our tuktuks are 200cc. 

To keep things simple, we like to stick with one rule for everyone, and that is the payment must be made in full before driving away. 

One of our core values is transparency, therefore to avoid any surprises we have included a full list of our repair costs within the parts and repairs section of our website. In some instances when time allows, we will retrieve an invoice from a local garage so you can be confident you have not been over charged.

If you have opted for the Peace Of Mind Cover you will not need to pay anything unless the damage is chassis or t-post related. 

Of course, we will always welcome walk in bookings. Please note though that typically we are unable to fulfil walk in orders due to demand so be sure to reserve in advance if you want to secure a bike with us!

During peak seasons we strongly encourage booking 48 to 72 hours in advance. With our tuktuks we have fewer units and we recommend booking 2 weeks in advance.