Lola's Rentals and Tours

Lola's Rentals Liability Waiver


Rental Agreement and Waiver

This Rental Agreement and Waiver ("Agreement") is a legally binding contract between the ("Buyer") and Lola's Rentals and Tours Inc. ("Seller"). By signing below or using our services, the Buyer acknowledges and agrees to all terms and conditions outlined in this Agreement.

Bike Name(s) (if known)

Assumption of Risk

  • I understand and acknowledge that riding a motorbike/scooter involves certain inherent risks, including but not limited to the risk of injury or death. I voluntarily assume all risks associated with the rental and use of the vehicle.

Safety Guidelines

  • I agree to abide by all safety guidelines provided by the company, including wearing a helmet, obeying traffic laws, and using the motorbike/scooter in a safe and responsible manner.

Early Return/Refund Policy:

  • If your plans change and you want to return early, we have a no refund policy, regardless of how much notice you have given. 
  • The only instances where a refund applies would be due to a medical emergency (proof required) or a unforeseen flight change out of your control (proof from airline required). 
  • In the event of a flight change 24hrs notice from your new return time is required for the refund to qualify.
  • If you qualify for a refund and fall into a different payment bracket as a result of returning sooner, you will be charged in line with the correct pricing structure.

Rental Extension and Reset:

  • Rental extensions must be booked online through a new booking.
  • The rental agreement resets to 0 days upon extension.
  • Payment will continue in accordance with the previously charged payment bracket unless the buyer has upgraded.
  • It is preferred that a new waiver is signed should an extension be made; if not, the buyer agrees to allow the seller to use the previously signed waiver.

Booking an Additional Bike for Another Driver:

  • If you have placed an order for multiple products, by signing this waiver you absorb all responsibility for all items ordered.
  • You confirm that the other driver(s) holds a valid driver's license.

Product Exchange and Availability:

  • When extending, Buyer acknowledges that product availability is subject to stock.
  • Buyer may need to return and exchange the product based on stock availability.

Maintenance:

  • If the company require to carry out essential maintenance such as tyre changes, oil changes, the buyer agrees to allowing for these improvements to made during the rental period at a time agreed and approved by the buyer without refund or compensation.

Payment:

  • Full payment by cash or GCash is required before the rental period starts or before using the rented product.
  • Payment by card is subject to a 5% service charge.

Buyer Responsibility:

  • The Buyer cannot transfer the booking into another person's name, and the Buyer must be the person to return the bike when the rental period ends. Failure to oblige and the deposit will be lost.

Return Time:

  • The rental product must be returned within the Company's advertised operating hours unless the customer has paid for the out of hours return at 9pm. Collection/Delivery is not valid on out of hours returns and it must be returned to our store.
  • Operational hours can be found online at www.lolasrentals.com.
  • If the rental product is returned more than 10 minutes after the stipulated return time the customer will lose the 500php deposit. 

Product Inspection:

  • Buyer agrees to inspect the product before the rental period begins.
  • Buyer confirms they have/will check the tire pressure before driving away for the first time.
  • If the product is deemed unfit for purpose, the Seller will source a suitable replacement or address the issue to mutual satisfaction.

Existing Damages:

  • Seller will provide information verbally about existing damages.
  • However, the Buyer must record and document damages for added security.

Damages, Repairs, and Theft:

  • Buyer is responsible for payment of damages, irrespective of fault.
  • Damages include, but are not limited to: repairs, punctures, dents, scratches, lost keys, damaged helmet.
  • Buyer agrees to pay for replacement parts and installation costs for any damage during rental, as per the parts and repairs price list at lolasrentals.com.
  • The seller can go against the parts and repairs price list if they receive a different quote. An official receipt will be provided in this instance.
  • In the unlikely event of either theft or damage beyond repair, it is agreed the buyer will pay the value required to purchase a replacement product. The company will issue official receipts so the buyer can claim on insurance.

Fuel:

  • Product will be provided with a full tank of red premium fuel and must be returned likewise.
  • A fee of ₱100 will apply for each bar/line under full.

Driver's License and Insurance:

  • Buyer confirms possession of a valid driver's license and travel insurance covering motorcycle/scooter/bike/moped use and any related activities.

Deposit:

  • A mandatory 500php (cash) deposit is required. This will be refunded in full upon return providing no additional fees are required.
  • In the event of seen/reported damage during the rental period. The customer agrees to leave a valid passport until the repairs have been paid in full.

Usage Area:

  • Buyer acknowledges that the product cannot be used or taken outside of Siargao Island.

Call Out Charge:

  • A call-out charge of ₱15 per KM applies when the Buyer is at fault, with a minimum charge of ₱200. Charge is waived if Lola's Rentals is at fault.

Subletting:

  • Subletting the product to others is prohibited.
  • The Buyer cannot transfer the booking into another person's name, and the Buyer must be the person to return the bike when the rental period ends.

Drink Driving:

  • Driving under the influence of alcohol is strictly prohibited. Violation results in termination of the rental without refund. 

Land Transport Office (LTO):

  • Buyer acknowledges LTO fines for invalid licenses or missing helmets. Buyer is responsible for these fines. If penalties arise due to outdated paperwork or bike defects, Lola's Rentals will pay any fines.

Weight Restriction:

  • The weight limit is 160kg/375lbs. The Company reserves the right to decline the sale to any person/persons who might this, whether before or during the rental period.

Helmet:

  • Buyer confirms that they have been given helmets for all passengers, or that they have refused them at their own risk and against the companies safety guidelines.
  • Helmets must be securely locked into the seat when the buyer is not with the bike. 

Phone and Bottle Mount:

  • Buyer acknowledges the phone and bottle mount is used at their own risk, and the Seller waives all responsibility if the buyer's belongings get damaged or broken.

Surf Rack:

  • Buyer acknowledges the surf rack is a one-off payment. In the event of an extension, the surf rack will not be charged again.
  • The buyer is responsible for checking the bolt attachments to ensure they remain securely screwed on to prevent injury/damages. The Seller waives responsibility of any injuries or repair costs in the event of a surf rack related incident. 

Tyre Check:

  • The buyer is responsible for frequently checking the tyre pressure and ensuring it is always firm to press. In the event of a cracked tyre due to low pressure the buyer will be charged 1500php for a replacement. 

By signing below or using our services, the Buyer agrees to comply with and be bound by all terms and conditions outlined in this Agreement. This Agreement constitutes the entire understanding between the parties and supersedes any prior agreements, whether written or oral. This Agreement shall be governed by and construed in accordance with the laws of the Philippines.

 

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Signed by Jack Unsworth
Signed On: February 13, 2024


Signature Certificate
Document name: Lola's Rentals Liability Waiver
lock iconUnique Document ID: 66e5db22e7819dd8b2e17168efd0b631bf7adfde
Timestamp Audit
January 9, 2024 3:04 pm PSTLola's Rentals Liability Waiver Uploaded by Jack Unsworth - info@lolasrentals.com IP 14.1.64.114